We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of applicable data protection legislation, we, Digital Barriers Services are the data controller.
PERSONAL DATA WE MAY COLLECT FROM YOU
We may collect and process the following personal data about you:
Personal Data you give us. You may give be required to provide us with personal data about you when using our Products or by corresponding with us by phone, e-mail or otherwise. This includes personal data you provide when you register to use a Product, subscribe to any of our services, and when you report a problem with a Product(s). The personal data you give us may include items such as your name, address, e-mail address, phone number, employer and job role. We rely on ‘contractual necessity’ as the lawful ground for the processing of your personal in such cases.
Personal Data we collect about you. Regarding the processing of some specific items of personal data that assist us to improve our Products and to provide our services, we rely on ‘legitimate interests’ as the lawful ground for such processing. This includes automatically collecting and using the following personal data: technical information, including the type of computer or device you use to use the Product, a unique device identifier, mobile network information, your operating system, the internet protocol address used to connect your computer or device to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and information about your session, including the full uniform resource locators clickstream to, through and from our Product(s) (including date and time), response times, errors, interaction information (such as scrolling, clicks, and mouse-overs), and any phone number used to call our customer service number.
USES MADE OF THE PERSONAL DATA
We use personal data held about you in the following ways:
Personal Data you give to us. We will use this personal data:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us; to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; to notify you about changes to our service; or to ensure that content from our Product is presented in the most effective manner for you and for your computer.
Personal Data we collect about you. We will use this personal data:
to administer our Product and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to improve our Products and to ensure that content is presented in the most effective manner for you and for your computer or device; to allow you to participate in interactive features of our Products and services, when you choose to do so; as part of our efforts to keep our Products safe and secure; to make suggestions and recommendations to you and other users of our Products about goods or services that may interest you or them.
DISCLOSURE OF YOUR PERSONAL DATA
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you, or that you provide to us, may be stored by us at a destination anywhere within the European Economic Area (EEA). Transfer of your personal data outside the European Economic Area is subject to your prior written approval in each case. If you approve of the transfer and the processing is not taking place in a destination or by an international organisation where the European Commission has decided that the destination or one or more specified sectors or frameworks ensure an adequate level of protection, we shall enter into a binding agreement with you based upon European Union model clauses.
RETENTION OF YOUR PERSONAL DATA
We will retain your personal data for as long as your account is active or as needed to provide you with access to our products and services. If you wish to cancel your account or request that we no longer use your personal data to provide you with access to our products, contact us at firstname.lastname@example.org. We will only retain and use your personal data thereafter as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
SECURITY OF YOUR PERSONAL DATA
The security of your personal data is important to us. We comply with accepted industry standards to protect the personal data submitted to us. We use strict procedures and advanced security features to try to prevent unauthorised access. No method of transmission over the Internet, or method of electronic storage, is however 100% secure. Therefore, we cannot guarantee its absolute security. Where we have given you (or where you have chosen) a password which enables you to access certain parts of a Product, you are responsible for keeping this password confidential. You are not permitted to share a password with anyone. Our Product(s) may, from time to time, contain links to and from the websites of our partners, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. We encourage you to carefully read the privacy notice of any website you visit.
You have the following rights in relation to the handling of your personal data:
You have the right to access personal data held about you
You have the right to have inaccuracies corrected for personal data held about you
You have the right to have personal data held about you erased
You have the right to object to direct marketing being conducted based upon personal data held about you
You have the right to restrict the processing for personal data held about you, including automated decision-making
You have the right to data portability for personal data held about you
You can exercise any of your rights outlined above by contacting us at email@example.com. Within one month of receiving a request made under these rights, we will action the request. Where we receive a large number of requests, or receive especially complex requests, this may be extended by a maximum of two further months. If we fail to meet these deadlines or if you feel your rights have not been adequately respected, you may complain to the Supervisory Authority and/or seek a judicial remedy.
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